Privacy Policy

1.Information We Collect

We collect information you provide directly and information gathered automatically when you use the Platform.

Information you give us

• Account details — name, date of birth, username, password, mobile number and email address.
• Verification data — government-issued ID, proof of address and other documents needed to confirm your identity and age.
• Financial details — deposit and withdrawal information, payment method identifiers and transaction history.
• Communications — messages you send us via WhatsApp, email or support channels, including bonus and account requests.

Information collected automatically

• Device & technical data — IP address, browser type, operating system, device identifiers and time-zone settings.
• Usage data — pages viewed, games played, bets placed, session duration and referral source.
• Cookies — see the Cookies & Tracking section below.

2.How We Use Your Information

We use your information to:

• Create, operate and secure your account.
• Verify your identity and age, and comply with anti-money-laundering (AML) and Know-Your-Customer (KYC) obligations.
• Process deposits, withdrawals and award promotions such as the ID 20% Bonus.
• Provide customer support and respond to your requests.
• Detect, prevent and investigate fraud, cheating, and prohibited or underage use.
• Send service messages and, where permitted, marketing about offers and games (you can opt out at any time).
• Improve the Platform, personalise your experience and support responsible-gaming controls.
• Meet legal, regulatory and tax requirements.

3.Legal Basis for Processing

Where applicable law requires a legal basis, we rely on: performance of our contract with you (to run your account); compliance with legal obligations (KYC, AML and record-keeping); our legitimate interests (fraud prevention, platform security and service improvement); and your consent (for optional marketing and certain cookies), which you may withdraw at any time.

4.Cookies & Tracking

We use cookies and similar technologies to keep you logged in, remember preferences, measure performance and understand how the Platform is used. You can control cookies through your browser settings; disabling some cookies may affect functionality such as staying signed in.

5.How We Share Information

We do not sell your personal information. We may share it with:

• Service providers — payment processors, hosting, analytics, identity-verification and customer-support partners who act on our instructions.
• Game and content suppliers — to deliver the games available on the Platform.
• Regulators and authorities — where required by law, court order, or to prevent fraud and protect our rights and users.
• Business transfers — in connection with a merger, acquisition or sale of assets, subject to this Policy.

6.Identity Verification (KYC)

To protect users and comply with the law, we may require documents confirming your identity, age and address before processing withdrawals or releasing bonuses. We store these securely and use them only for verification, fraud prevention and regulatory compliance.

7.Data Security

We apply technical and organisational measures — including HTTPS encryption, access controls and secure storage — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Keep your password confidential and notify us immediately of any unauthorised use of your account.

8.Data Retention

We keep your information for as long as your account is active and as long afterwards as needed to meet legal, regulatory, accounting and fraud-prevention obligations. When information is no longer required, we securely delete or anonymise it.

9.Your Rights

Depending on your location, you may have the right to access, correct, update or delete your personal information, to object to or restrict certain processing, to withdraw consent, and to request a copy of your data. To exercise these rights, contact us using the details below. We may need to verify your identity before acting on a request, and some data must be retained to meet legal obligations.

10.Age Restriction

The Platform is strictly for adults aged 18 years or older. We do not knowingly collect information from anyone under 18. If we learn that an underage person has registered, we will close the account and delete their information.

11.Third-Party Links

The Platform may link to third-party websites and services (for example WhatsApp or payment providers). We are not responsible for their privacy practices; please review their policies separately.

12.Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date will be revised. Your continued use of the Platform after changes means you accept the updated Policy.

13.Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us: